Frequently Asked Questions | FAQ

Explore our Frequently Asked Questions to gain valuable insights and solutions.

  • What is Elvarique?

    Elvarique is a UK online store for active living. We bring together fitness, wellness, sports, home and family products for people who live with purpose.

  • How long will it take to get my order?

    Most UK orders arrive within 2 to 4 working days after dispatch. You will receive an email with your tracking details as soon as your order ships.

  • Why shop with Elvarique?

    We are UK based, offer easy returns and have a friendly support team. We aim to keep our range useful, good value and ready to ship quickly.

  • Can I track my order?

    Yes. Once your order has been dispatched we email you a tracking link. You can also use the Order Tracking page in our menu.

  • Which couriers do you use?

    We ship with trusted UK courier services. The courier used depends on the size of your order and your delivery address.

  • What is your returns policy?

    If you are not happy with your order, you can return it within 30 days. Please see our Returns and Refunds Policy page for the full details and how to start a return.

  • Which payment methods do you accept?

    We accept major credit and debit cards, Apple Pay, Google Pay and other secure payment options shown at checkout.

  • How can I contact you?

    Visit our Contact Us page or use the details in our website footer. We aim to reply within 24 hours.

  • Live actively, live better

  • Move well, feel strong